This Refund Policy describes the circumstances under which refunds may be issued for purchases made through the Echoelevate application (“Echoelevate” or the “Service”) provided by Echoelevate (“Company”, “we”, “us”, or “our”).

1. Refund Eligibility

1.1. Subscription Purchases: Refunds for subscription purchases made through Echoelevate are eligible within3 days from the date of purchase, subject to the terms outlined in this policy.

1.2. Criteria: To be eligible for a refund, the following criteria must be met:

The refund request must be made within the specified refund period.

The purchase must be made directly through Echoelevate.

The purchase must not have been used or consumed.

2. Refund Process

2.1. Refund Request: To request a refund, please contact our support team at [email protected] and provide the following information:

Your name and email address associated with the purchase.

The date and details of the purchase.

The reason for the refund request.

2.2. Refund Approval: Refund requests will be reviewed on a case-by-case basis. We reserve the right to approve or deny refund requests at our discretion.

3. Refund Method

3.1. Payment Method: Refunds will be issued to the original payment method used for the purchase.

3.2. Processing Time: Refunds may take 3 to be processed and reflected in your account, depending on your financial institution and payment method.

4. Contact Us

4.1. Contact Information: If you have any questions about this Refund Policy, please contact us at [email protected].