This Renewal Policy outlines the terms and conditions governing the automatic renewal of subscription plans for the Echoelevate application (“Echoelevate” or the “Service”) provided by Echoelevate (“Company”, “we”, “us”, or “our”).
1. Subscription Renewal
1.1. Automatic Renewal: Subscription plans for Echoelevate may be set to automatically renew at the end of the subscription period, unless you cancel your subscription before the renewal date.
1.2. Renewal Notification: Prior to the renewal date, you will receive a renewal notification via email, providing information about the upcoming renewal and any changes to your subscription plan or pricing.
2. Cancellation of Renewal
2.1. Cancellation Option: You may cancel the automatic renewal of your subscription at any time by accessing your account settings within the Echoelevate application or by contacting our support team at [email protected].
2.2. Cancellation Deadline: To avoid being charged for the upcoming renewal period, you must cancel your subscription before the renewal date indicated in the renewal notification.
3. Renewal Charges
3.1. Renewal Price: The renewal price for your subscription plan may be subject to change, and you will be notified of any changes prior to the renewal date.
3.2. Payment Method: Renewal charges will be processed using the payment method associated with your account unless updated or changed by you.
4. Contact Us
4.1. Contact Information: If you have any questions about this Renewal Policy or need assistance with managing your subscription, please contact us at [email protected].